Privacy policy

The data controller is PRIVATE NETWORK, a limited liability company with share capital of 100,000 DH. Its registered office is at 92 Boulevard Zerktouni, Apartment 6, 2nd floor, Guéliz, Marrakech, Morocco. It is registered with the Marrakech Commercial Register under number 104803.

For any questions or to exercise your rights, email contact@marocimmo.com or use the Contact page. You can find information about the publisher in the legal notice.

This page provides the information required by Article 5 of Law 09-08 on the protection of personal data.

Article 4 of Law 09-08 provides several legal grounds for using your data. Depending on the purpose, we rely on your consent, the need to provide the requested service or our legitimate interest. This interest must not override your rights and freedoms. Some optional features are activated when you make a choice. This choice does not constitute consent to other uses.

OpenRouter, in the United States, automatically translates every submitted listing into the site’s three other languages. This provider undertakes not to retain or reuse the texts. We do not send it your name, phone number or email. Listing text must not contain a phone number, email or link. Do not add personal data to the “Help me write” notes either.

The listing’s original language is displayed. You can edit the translations, but the original text prevails. Market figures are based on asking prices in listings over 90 days, not on sale prices in signed contracts. The “≈” sign indicates an approximate figure. These figures are neither an expert assessment nor a valuation: see the methodology.

Without an account, your favourites stay in your browser. When you sign in, they are merged with those in your account. If you do not allow location access, you can choose a city yourself. You can withdraw location permission in your browser settings.

Article 5 of Law 09-08 requires us to tell you which data is mandatory or optional, and what happens if you refuse to provide it. Without information required for a feature, we cannot carry out the relevant action.

• To create an account, you provide an email address, first name and password, or choose “Continue with Google”. If you register by email, your account is created and you are signed in straight away. You confirm your email address using the code or link sent by email. The site checks whether the domain of your address (the part after “@”) can receive emails. If it cannot, registration is refused. If the address already has an account, the site tells you on screen and gives you the option to sign in. No new account is created and no email is sent to the account holder.
• Until your email address is confirmed, any listing you submit remains “To confirm” and is not sent for review. You also cannot switch to an agency account. If your address is not confirmed within 30 days of account creation, the account is deleted along with its listings marked “To confirm”.
• To publish a listing, you must provide, among other things, a phone number, a title, a description, photos, the property’s features, the city and the neighbourhood. You can state an asking price or choose “Price on request”. We do not ask for the property’s exact address or GPS coordinates.
• To have an agency verified, you must provide its ICE. Without this information, the team cannot award the “Verified agency” badge. We never ask for a CIN.
• To send an enquiry, you provide your name, phone number and message. You can also provide your email address. The phone number is mandatory: without it, the enquiry cannot be sent.
• To write to the team through the Contact page, you must provide your name, email address, subject and message. This information is mandatory so that the team can reply to you. Without it, the message cannot be sent.
• You can report a listing without an account by stating the reason for the report.
• WhatsApp, “Near me”, “Help me write” and the “concluded thanks to MarocImmo” response are optional. You can use the other features without enabling them.

The public can see your listing and your public advertiser profile. For a private individual, the first name is displayed. The phone number becomes visible when someone chooses “Show phone number”. If you enable WhatsApp, a link lets people contact you through that service.

For an agency, the public can see, among other things, its name, logo, city, address, registration date and, after verification, the “Verified agency” badge. The ICE is not public. The badge only indicates that the team has checked the company’s ICE: it is neither an accreditation nor a guarantee.

When you contact an advertiser through the form, we send them your contact details and message so they can handle your enquiry. No other advertiser receives them. The advertiser can view them in “Enquiries”, under the “Received” tab. An email notifies them of the new enquiry. It contains your name and message, but not your phone number or email address. Authorised staff and the relevant technical service providers may also access your contact details and message as part of their duties.

Published photos and logos are publicly accessible. Do not include identity documents or private information in them. Follow the listing rules. Listing photos and agency logos are saved without their metadata.

If you use WhatsApp, any further exchanges take place through that service and are subject to its own privacy rules. They are not recorded in “Enquiries”, under the “Received” tab.

The team accesses the data it needs to perform its duties. Service providers receive the data they need for their role. The recipients are listed below, in accordance with Article 5 of Law 09-08.

If you use Google sign-in and a MarocImmo account already has the same verified email address, we link Google sign-in to that account. If the account’s email address has not yet been confirmed, Google sign-in confirms it. In this case, it deletes the saved password and phone number, replaces the account photo with your Google profile photo and closes any previous sessions for that account. That account’s listings marked “To confirm” remain in “My listings” until you review and submit them. Your browser loads the profile photo directly from Google.

Yes. PulseHeberg’s servers are in France. Bunny.net uses facilities in Slovenia, Germany and Spain to store and deliver images. These European Union countries are among those recognised by the CNDP as providing sufficient protection under Article 43 of Law 09-08.

Bunny.net’s network delivers public images worldwide, not only in the countries where they are stored. A public image may still be personal data.

OpenRouter involves transfers to the United States. Resend is an American company. Emails are sent from its servers in Ireland, but Resend can access them from the United States. If you choose Google sign-in, this also involves transfers to the United States. The United States is not on the list of countries recognised by the CNDP as providing sufficient protection.

For these transfers, two grounds must be assessed for each operation: the need to provide the requested service and contractual safeguards, under the conditions set out in Article 44 of Law 09-08. Using a foreign provider is not in itself enough to prove that need. Contractual safeguards must be submitted to the CNDP for authorisation where required by Article 44.

Transfers remain subject to the applicable formalities with the CNDP, in accordance with Articles 43 and 44 of Law 09-08 and Decree 2-09-165. Their description on this page constitutes neither authorisation nor confirmation that these formalities have been completed.

Article 3 of Law 09-08 requires us not to keep your personal data longer than necessary for the purpose for which it was collected. Here are the retention periods we apply.

You can request the deletion of your account in Settings. We immediately hide your listings. We permanently erase your account and profile data 30 days after your request. During this period, you can cancel the deletion by signing in again and then choosing “Keep my account”. We send you an email confirming the erasure date. If your account’s email address is not confirmed, we erase the account no later than 30 days after it was created.

Deleting your account does not immediately erase enquiries you have sent to other advertisers. They are retained for the period stated in the table. To exercise your rights regarding an enquiry you have sent, even if you do not have an account, contact us.

The storage periods in your browser are detailed in the section on cookies. They are separate from the retention periods on our servers.

We put technical and organisational measures in place to protect your data. Articles 23 and 24 of Law 09-08 govern security, confidentiality and the use of processors.

• Your password is not stored in plain text. We keep a hash generated using a hash function, not a copy of the password that can be decrypted.
• Sessions use tokens. We store only hashes of these tokens in the database. We also do not store confirmation codes and links sent by email in plain text: we retain only their hashes.
• Connections to the site are encrypted.
• Listing photos are reoriented, resized and re-saved; agency logos are too. Their metadata, including any GPS coordinates, is removed.
• The team’s access is limited to the data necessary for its duties, particularly for management, moderation, security and the exercise of your rights.
• We limit the number of requests per IP address and apply technical checks to reduce abuse. Our logs do not retain your location or searches.

When we use a processor, its work must be governed by a contract or legal act. In particular, the contract or legal act must require the processor to follow our instructions and comply with security obligations. It does not replace the formalities required for a transfer abroad.

No technical measure guarantees that no incident will occur. This does not reduce our obligations or your right to hold us liable under the conditions provided by law. Keep your password confidential and contact us if you suspect unauthorised access.

• Access: you can find out whether we process data about you. You can also obtain that data in an understandable form, subject to the conditions set out in Article 7 of Law 09-08.
• Rectification: you can request the correction or updating of inaccurate or incomplete data. Where applicable, you can also request the blocking or erasure of data whose processing does not comply with the law. Article 8 sets a time limit of 10 clear days for these operations.
• Objection: you can object to processing on legitimate grounds. You can also object, at no cost, to your data being used for direct marketing, in accordance with Article 9. To opt out of audience measurement in your browser, use the “Do not measure me on this device” button in section 11.

In your Profile, you can change your first name, phone number, WhatsApp preference and agency information. You can request deletion of your account in Settings.

Until your email address is confirmed, you can change it in Settings using “Change the address”. To change an email address that has already been confirmed, write to contact@marocimmo.com or use the Contact page. You can also use either option to obtain a copy of your data, take action concerning an enquiry sent without an account or exercise your right to object. State what you are requesting and provide the information needed to locate the relevant data.

If necessary, we verify your identity, particularly using the email address linked to the account. We never require a CIN online.

Access must be provided without undue delay, subject to the conditions set out in Article 7. The time limit of 10 clear days set out in Article 8 applies to rectification and the other operations covered by that article. It is not a general time limit for every request. If a request is refused, you can refer the matter to the CNDP.

A cookie is a small file stored by your browser. Local storage also keeps information on your device; session storage keeps it for the lifetime of the tab.

The items below are necessary for the service or remember a choice you have made. Under CNDP Deliberation D-939-2025, they do not require your consent. However, we must inform you about them and make this information available before they are first stored.

MarocImmo does not use any third-party cookies, advertising or profiling. Audience measurement, described in the next section, and the listing view counter do not use any cookies.

To clear them, open your browser’s privacy settings, look for cookies and site data, then delete MarocImmo’s data. Depending on your browser, you can also block cookies or clear data when the browser closes.

Clearing this data may sign you out and remove favourites saved without an account, preferences and drafts stored on this device. Blocking necessary cookies may prevent sign-in or resuming a draft. Clearing browser data does not delete your account or the data kept on our servers.

To understand site traffic and the effectiveness of our campaigns, we use Umami, free and open-source audience measurement software. We host it on our server at PulseHeberg in France, and it does not send measurement data to any third party. We do not use any advertising pixels.

• No cookies: measurement does not write anything to your device. Only your choice to opt out is kept there, if you request it.
• Data: the title and address of pages viewed, without address parameters except campaign parameters (utm_source, utm_campaign…); the page or site you came from; your browser, your operating system, your device type and screen size, your browser language and your country, never your region or city.
• IP address: it is used to determine your country and calculate a hash, together with your browser and a key that changes each month. It is not retained, and the hash cannot be used to link your visits from one month to the next.
• Actions: creation of a draft and first submission of a listing, with the transaction (sale or rental), and contact with an advertiser, with the chosen method (call, WhatsApp or message). No name, email, phone number, message content or account identifier.
• Retention: 6 months; older data is erased daily.
• Do Not Track: if your browser sends this signal, nothing is measured.

This measurement, without profiling or advertising, relies on our legitimate interest (Article 4 of Law 09-08). CNDP Deliberation D-939-2025 exempts it from consent. You can nevertheless opt out.

To avoid being measured on this device, use the button below: your browser keeps this choice in its local storage (umami.disabled) and no longer sends anything for measurement. “Re-enable measurement” cancels this choice. If you clear the site data in your browser, measurement resumes.

You must be 18 or over to create an account, publish a listing or contact an advertiser. This is the legal age of majority under Article 209 of the Family Code. Anyone may browse the site.

If you believe that a minor has provided data through a feature restricted to adults, contact us so we can look into it.

We only send service emails. These notify you when your listing is received, published, rejected, changed or removed. For a listing marked “To confirm”, the receipt email is sent when the listing is submitted for review. We also remind you when a property becomes available and notify you of any new enquiry received. We send you a code and link to confirm your email address when you register, after you select “Resend the code” or “Change the address”. If your address is still unconfirmed, we send reminders 24 hours and 7 days after the account is created. We also send a link to choose a new password, a password change alert and confirmation of your request to delete your account. Other emails concern account suspension or reactivation, agency verification or ICE rejection. These emails contain no tracking pixels. We send no more than 3 confirmation codes per hour to the same address, excluding reminders.

We do not send newsletters or direct marketing emails. If we ever offer direct marketing by email, we will obtain your prior consent in accordance with Article 10 of Law 09-08. Each email will then include a simple, free way to unsubscribe.

You can contact us if you have any issues concerning your data. You can also submit a complaint directly to the National Commission for the Control of Personal Data Protection (CNDP) using its online complaint form.

Version dated 4 October 2026. We may update this page to reflect changes to the service or the legal framework. The version date helps identify these updates.

Before changing how we use your data, we will provide you with the information required by Article 5 of Law 09-08. We will obtain your consent where required by law. Publishing a new version does not constitute consent and does not retrospectively authorise processing.

The French version prevails; the other versions are translations. This rule does not reduce your rights. If there is any doubt about a clause applicable to a consumer, the interpretation most favourable to the consumer prevails, in accordance with Article 9 of Law 31-08.